WePay Status

The realtime WePay Status page displays the current status of our stage and production environments, scheduled maintenance, and upcoming releases.

Developer Support

If you have technical questions about the API, please email If you have feedback about our docs or would like to see improvements, please send a note to

Payment or Customer Support

If you have any non-technical questions (such as about the status of a payment or other issue not related to the API), you can email our regular support team at

If you are a platform or marketplace and your users have questions, please direct them to our regular support. They will be happy to help!

WePay Support Knowledge Base

Looking for an answer to a question? Check out our API Support Knowledge Base.