Support

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WePay Status

The realtime WePay Status page displays the current status of our stage and production environments, scheduled maintenance, and upcoming releases.

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Developer Support

If you have technical questions about the API, please email api@wepay.com. If you have feedback about our docs or would like to see improvements, please send a note to docs-feedback@wepay.com.

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Payment or Customer Support

If you have any non-technical questions (such as about the status of a payment or other issue not related to the API), you can email our regular support team at support@wepay.com.

If you are a platform or marketplace and your users have questions, please direct them to our regular support. They will be happy to help!

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WePay Support Knowledge Base

Looking for an answer to a question? Check out our API Support Knowledge Base.